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Privacy Policy
1. Nature and Purpose of Data Collection
We may collect the following categories of personal data when you visit or interact with our website www.medicaps.ac.in:
- Basic Identifiers: Name, contact details, email address, phone number, address.
- Educational Information: Academic history, application details, course preferences.
- Technical Data: IP address, browser type, operating system, access time, referring website.
- Transactional Data: Payment information (for admission/application fees, etc.).
Purpose of Collection:
- To provide academic and administrative services.
- To process applications, admissions, and student records.
- To manage alumni and placement-related services.
- To improve website functionality, security, and user experience.
- To comply with statutory and regulatory requirements.
2. Legal Basis of Processing
We process your personal data on one or more of the following legal bases:
- Consent: When you voluntarily provide information (e.g., during applications, registrations).
- Contractual Necessity: For processing required to provide educational or administrative services.
- Legal Obligation: To comply with statutory, regulatory, or court-mandated requirements.
- Legitimate Interest: For academic research, institutional improvement, and service optimization, provided such use does not override your rights.
3. Rights of Data Principals (Your Rights)
As per the DPDP Act, 2023, you have the following rights:
- Right to Access: Request details of the personal data we process.
- Right to Correction & Erasure: Request correction or deletion of inaccurate or outdated data.
- Right to Consent Management: Withdraw consent previously given.
- Right to Nominate: Nominate another person to exercise your rights in case of incapacity or death.
- Right to Grievance Redressal: File a complaint regarding data misuse or processing concerns.
You may exercise these rights by contacting our Data Protection Officer (DPO) at the details provided below.
4. Data Retention
We retain personal data only as long as necessary for the purposes stated above or as required under applicable laws.
- Academic and administrative records may be retained for statutory periods defined by regulatory bodies.
- Upon withdrawal of consent or once the purpose is fulfilled, your data will either be securely deleted or anonymized.
5. Data Sharing and Cross-Border Transfers
- Personal data may be shared with employees, consultants, service providers, and government/statutory bodies strictly on a need-to-know basis.
- We do not sell, rent, or trade your personal data for commercial gain.
- In cases where data is transferred outside India (e.g., for cloud services or international collaborations), it will be done in compliance with DPDP Act requirements and with appropriate safeguards.
6. Use of Cookies and Tracking Technologies
- We may use cookies, tracking pixels, or similar technologies to personalize content, analyze traffic, and improve user experience.
- You may disable cookies through your browser settings; however, some features of the website may not function properly.
7. Third-Party Websites
Our website may contain links to external websites not controlled by Medicaps University. We are not responsible for the privacy practices or content of such third-party websites.
8. Data Security
We implement reasonable technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Grievance Redressal
For concerns related to your personal data, you may contact our Data Protection Officer (DPO):
- Name: Mr. Panneerselvam Siluvainathan
- Email: registrar@medicaps.ac.in
- Address: Medicaps University, A.B. Road Pigdamber, Rau, Indore, Madhya Pradesh 453331
Complaints will be addressed in accordance with the provisions of the DPDP Act, 2023.
10. Updates to this Privacy Policy
This Privacy Policy may be revised or updated from time to time to reflect legal, regulatory, or operational changes. Updated versions will be published on our website with the effective date.